Effective Date: 2018
Welcome to High Prof Oil. We are committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or interact with our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
High Prof Oil is a Tanzania-based cooking oil company that supplies a range of premium edible oils—including sunflower oil, soybean oil, rapeseed oil, canola oil, olive oil, sesame seed oil, and cashew nut oil—across Africa and to international markets. Our website serves as an informational, marketing, and transactional platform to communicate with clients, suppliers, and prospective partners.
2. Information We Collect
We collect two types of information:
A. Personal Information
This includes data that identifies you or can be used to identify you directly or indirectly:
-
Name
-
Email address
-
Phone number
-
Business/company name
-
Shipping/billing address
-
Country/location
-
Payment information (when placing an order)
-
Any other data voluntarily submitted through forms or communication channels
B. Non-Personal Information
We automatically collect certain data to help us understand user behavior and improve our site:
-
IP address
-
Browser type and version
-
Device type and operating system
-
Pages visited and time spent
-
Referring site or URL
-
Cookies and web beacons
3. How We Use Your Information
We use the information collected for various legitimate purposes, including but not limited to:
-
Processing and fulfilling orders
-
Responding to inquiries or requests
-
Personalizing your user experience
-
Sending invoices, shipping updates, and other transactional communications
-
Conducting customer satisfaction surveys
-
Improving our products, services, and website functionality
-
Sending promotional materials, newsletters, or updates (with your consent)
-
Complying with legal obligations or enforcing terms of service
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us:
-
Remember user preferences
-
Analyze website traffic
-
Track marketing performance
-
Detect fraudulent activities
You can disable cookies through your browser settings, but this may affect site functionality.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties under the following circumstances:
-
Service Providers: Logistics companies, payment processors, cloud storage services, etc.
-
Legal Compliance: When required by law, regulation, subpoena, or legal process
-
Business Transfers: In the case of a merger, acquisition, or sale of assets
-
Consent: If you give us explicit permission to share your data with third parties
All third parties are contractually obligated to handle your information securely and in compliance with applicable data protection laws.
6. Data Security
We implement robust physical, technical, and administrative security measures to protect your data, including:
-
SSL encryption for data transmission
-
Firewall and intrusion detection systems
-
Regular software updates and patches
-
Role-based access controls for sensitive data
-
Secure backup and storage protocols
Despite these efforts, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:
-
Processing and completing transactions
-
Maintaining business and legal records
-
Resolving disputes or enforcing agreements
-
Marketing (until you opt out)
When data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights & Choices
Depending on your country or region, you may have certain rights under data protection laws, such as:
-
Access – Request a copy of your personal data
-
Correction – Request updates or corrections to inaccurate data
-
Deletion – Ask us to delete your data under certain conditions
-
Objection – Opt out of marketing communications
-
Data Portability – Request a transfer of your personal data
To exercise any of these rights, please contact us at:
📧 privacy@highprofoil.com
9. International Data Transfers
As a global supplier, your data may be transferred and processed in countries outside your own. We ensure that all data transfers comply with applicable international data protection standards and contractual safeguards.
10. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the content, privacy practices, or terms of those external sites. We encourage you to review their privacy policies before engaging.
11. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or store personal information from children. If we learn that we have collected such data, it will be deleted immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. The “Effective Date” at the top indicates when it was last updated. We encourage you to review this page frequently for any changes.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please reach out to us:
High Prof Oil
📍 Dar es Salaam, Tanzania
📞 +255 XXX XXX XXX
📧 info@highprofoil.com
Your privacy is our priority.
Thank you for trusting High Prof Oil.