Effective Date: 2018
Welcome to High Prof Oil! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms. Please read them carefully.
If you do not agree to any part of these Terms, you must discontinue use of our services immediately.
1. Company Information
High Prof Oil is a Tanzania-based cooking oil company that supplies high-quality edible oils—including sunflower oil, soybean oil, rapeseed oil, canola oil, olive oil, sesame seed oil, and cashew nut oil—to customers across Africa and around the world.
2. Acceptance of Terms
By using this website, you acknowledge that:
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You are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.
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You have the legal authority to enter into a binding contract.
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You have read, understood, and agreed to comply with these Terms.
3. Use of the Website
You agree to use this website only for lawful purposes. You are prohibited from:
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Violating any laws, regulations, or third-party rights
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Using the website for fraudulent or deceptive practices
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Uploading harmful code or viruses
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Attempting unauthorized access to our systems or data
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Interfering with the security, performance, or integrity of the website
We reserve the right to restrict or terminate access to users who violate these Terms.
4. Product Information and Availability
We strive to provide accurate descriptions and specifications of our products. However:
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Images on the site are for illustrative purposes only.
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Product availability is subject to change without notice.
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We reserve the right to modify or discontinue any product at any time without liability.
If a product becomes unavailable after an order is placed, we will inform you and offer a substitute or refund.
5. Pricing and Payment
All prices on our website are listed in USD (or as applicable), excluding applicable taxes, duties, and shipping fees unless otherwise stated.
We accept various secure payment methods including:
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Bank transfer
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Other agreed-upon business payment arrangements
Payment must be made in full before goods are shipped, unless alternative credit terms are pre-approved.
6. Order Processing and Fulfillment
Once you place an order:
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You will receive an order confirmation email.
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Orders are typically processed within 2–5 business days.
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Large or bulk orders may require additional processing time.
We reserve the right to cancel or reject any order for reasons including:
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Product unavailability
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Pricing or description errors
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Suspected fraud or unauthorized use of payment
7. Shipping & Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy. Key terms include:
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Delivery timelines depend on your location and chosen shipping method.
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Shipping fees and import duties may apply and are the buyer’s responsibility.
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High Prof Oil is not responsible for delays caused by customs, natural disasters, or carrier issues.
Once the product is handed over to the shipping company, risk of loss passes to the buyer.
8. Returns, Refunds & Replacements
Due to the nature of our products, all sales are considered final. However, we may offer a refund or replacement in the following situations:
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Damaged goods upon arrival (reported within 48 hours)
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Incorrect products received
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Quality issues validated by our team
Please refer to our Refunds & Returns Policy for more information.
9. Intellectual Property
All content on this site—including logos, text, graphics, images, product names, and layout—is the property of High Prof Oil and protected by intellectual property laws.
You may not:
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Copy, reproduce, or republish any content without written permission
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Use our trademarks or branding without authorization
Violations may result in legal action.
10. User Content and Feedback
Any feedback, suggestions, reviews, or other user-generated content submitted through our website or email may be used by High Prof Oil for marketing or operational purposes without compensation.
You agree that your feedback will not be:
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False, misleading, or defamatory
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In violation of third-party rights
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Contain unlawful, offensive, or obscene material
We reserve the right to remove inappropriate content.
11. Limitation of Liability
To the maximum extent permitted by law, High Prof Oil shall not be liable for:
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Any indirect, incidental, or consequential damages
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Loss of business, profits, or data
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Any issues resulting from the use of or inability to use our website, products, or services
Our total liability under these Terms shall not exceed the total amount paid by you for the product in question.
12. Indemnification
You agree to indemnify and hold harmless High Prof Oil, its affiliates, partners, and employees from any claims, liabilities, damages, or expenses (including legal fees) arising out of:
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Your use or misuse of the website
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Your violation of these Terms
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Any infringement of rights by your content or actions
13. Termination
We reserve the right to terminate or suspend your access to our website or services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our business or reputation.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes shall be resolved in the courts located in Dar es Salaam, Tanzania, unless otherwise agreed upon.
15. Changes to the Terms
We may update or modify these Terms at any time. When we do, we will revise the “Effective Date” at the top. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us:
High Prof Oil
📍 Dar es Salaam, Tanzania
📞 +255 XXX XXX XXX
📧 info@highprofoil.com
🌐 www.highprofoil.com
Thank you for choosing High Prof Oil — Your Trusted Source for Premium Edible Oils.